Buy your Prepaid Calling Card securely and use it instantly.
This page has been compiled to contain answers to frequently asked questions by our valued customers. Please read through the highlighted titles and see if you can get answers to your questions. If you still need assistance, feel free to contact our Technical Support Team at email@example.com or call us toll-free 1-888-697-4696 seven days a week from 9am to 6pm, PST.
To retrieve your Instant PINS, log-in to your account by visiting My Account. You will need your e-mail address and password provided to you by e-mail.
For security reasons, your PIN numbers will not be sent to you via e-mail. To retrieve your PINS, log-in to your account by visiting My Account. You will need your e-mail address and password to Log-in.
For security reasons, we require that your first purchase with PinPlan be confirmed via telephone before your first phone card PIN is released to you. This process is very quick and is required only on your first purchase. All future purchases will be INSTANTLY POSTED on My Account. If you are physically at a phone number other than the one you provided us, please contact us at firstname.lastname@example.org or call our support team at 1-888-697-4696.
No. Instant PINS purchased on PinPlan do not have actual printed cards associated with them. You can access your Phone Cards on-line by visiting My Account.
You can purchase Phone Cards on-line using a major credit card. To find the calling card that best fits your needs, try Advanced Search.
Yes. For security reasons, we require that your first purchase with PinPlan be confirmed via telephone before your first phone card PIN is released to you. This process is very quick and is required only on your first purchase. All future purchases will be INSTANTLY POSTED on My Account.
Yes. A Five Star rated phone card, The Rechargeable Plan is the ultimate Domestic and International calling plan. Purchase the initial PIN and you will then be able to add more time to your PIN (recharge your PIN) in $10, $20 and $50 denominations.
Non-Rechargeable Plans usually expire in 180 days and are non-renewable. Rechargeable Plans usually expire in 1 year and can be renewed with every recharge. Specific expiration information is posted on every phone card page.
Cards are available in denominations of $10, $20 & $50. Please see individual Phone Card pages for additional information.
No. PinPlan Phone Cards offer the same low rates, 24 hours a day, 7 days a week.
All sales are final.
Yes. If you are a wholesaler and would like to purchase larger amounts of Phone Cards, send an e-mail to email@example.com or call us Toll-Free at 1-888-697-4696.
Our professionally trained customer service representatives are here to assist you with all your telecommunications needs: